Is my credit card transaction secure on this website?
Yes. Your credit card details are completely secure with Camshaftshop. Data encryption software prevents interception of any information you provide online. When you place an order or access your account details, this data is encrypted through a Secure Sockets Layer (SSL) connection before it is sent to us.
What forms of payment do you accept?
We currently accept Visa, Master Card and American Express plus Direct Credit to our bank account.
Do you have a printed catalogue?
We are working on it, but currently we use this website as our 'virtual' catalogue. Our entire product line is not on the website so if you do not see what you need here, please feel free to ask us.
Do you ship to P.O Box addresses?
No, because we use courier services we can only ship to physical addresses. (See shipping Policy for more details).
How long will it take before I receive my order?
Orders will ship the next day after receipt of payment. If by chance your order can not be shipped at this time or if there is a payment processing issue we will notify you by email.
Do you backorder?
Yes we do, if your chosen item is temporarily out of stock we will inform you of the revised delivery date so that you have the option of whether to choose another product or cancel the order if the revised delivery date does not suit you.
Kelford Technologies Ltd warrants that when our products are properly installed in their correct application by a qualified tradesperson, they will be free from defect in material and workmanship. Warranty will be void on all products that show evidence of improper application or installation, abuse, lack of proper maintenance, alteration from the original configuration or not used in conjunction with the specified matching components and suitable motor oil. Whilst our company tries to ensure that every item supplied is suitable for the intended application, the final responsibility of product suitability rests with the person installing the item. Kelford Technologies Ltd's warranty will not apply to watercraft that are not capable of being transported by trailer and exceed eight meters in length.
If a problem should occur, please contact Kelford Technolgies Ltd's technical department to arrange inspection and report. No claim will be accepted without the prior approval of Kelford Technologies Ltd.
Most orders are processed and shipped within 24 hours after receipt of order. If there is any delay in processing your order, we will inform you by e mail or phone.
No merchandise may be returned without prior permission being obtained from Camshaftshop. Any products approved for return must be shipped prepaid and insured, and must be accompanied by the senders contact details and a copy of the original invoice for proof of purchase.
We have a 14day right or return or exchange policy. If for any reason you are not happy with your purchase or you wish to exchange the product for one of a different specification, please let us know within 14 days. Refunds will be at full product purchase price less the freight cost (unless we have sent the wrong part in error)
Returns after 14 days may be accepted at our discretion but may incur a 15% handling and re-stocking surcharge.
We will accept returns for exchange for a period of 30 days so long as the item you wish to exchange for is in our current stock.